Frequently Asked Questions


I have tried to get organized in the past, what will make hiring you any different?

As a Trained Professional Organizer I have the ability to enter your home with fresh eyes and find the potential underneath the clutter. I will provide calm, patience, and respect all while remaining objective, efficient and focused. As someone who has struggled with some disorganization in the past, I understand it takes finding the right solution for you that will finally make a system work, I will bring my creativity and passion for organizing to work with you until the task is complete.

I don’t openly share that I am disorganized. Will our sessions be kept confidential?

Absolutely. As a proud member of the Professional Organizers in Canada I abide by a Code of Ethics for the exercise of judgment, self-restraint and conscience .

What is your cancellation policy?

If cancellation occurs within 48 hours of the scheduled appointment, the client will be required to pay a $50.00 cancellation fee. Since payment for the packages is required upfront, the hours purchsed will be rescheduled but the $50.00 cancellation fee will still be applied.

How long will the process take?

Every situation is different, therefore, each family requires a unique approach. Some issues can be resolved in a few hours, others may be much more extensive. Once we have our initial home assessment I will be able to give you a better estimate of how long a project will take.

What methods of payment are accepted and when is payment expected?

Harmonized Solutions accepts payment by e-transfer, cash or cheque. The Initial Assessment and all packages require full payment upon booking. Any individual organizing or educational support booking are to be paid after each session.

Organizing often requires supplies, who is responsible for purchasing these items?

Once we have categorized and de-cluttered your belongings, I will have a better sense of what work in your space. You are more than welcome to purchase these supplies, or, if you prefer, I can purchase the items on your behalf. The cost of items plus a fee of $20.00/hour for my time will be included on your invoice.

If you have any further questions, please, do not hesitate to contact me directly.